Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Hart Tradexor collects and retains data necessary for your trading activities. Our methods for collecting and storing this information are outlined in the Privacy Policy below.

Our policy is informed by the following principles:

• To ensure complete transparency about our processes for collecting and storing your personal data:

Our goal is to ensure you understand how we collect and process data so you can make informed decisions. We maintain clear guidelines and processes for handling data on this website. Our policy details the specific methods we use, giving you clear, concrete information about how your data is used. You are in control.

We will always provide information promptly whenever we determine you should be informed. Transparency is essential to us.

Our trained staff are always available to answer any questions you may have about our processes, including our obligations under Schweiz law. You can contact us at: info@hart-tradexor.com

• We do not permit any other use of personal data beyond what is outlined in our Privacy Policy.

We may process personal data for purposes such as ensuring the proper operation of Hart Tradexor services and connecting trader members with third-party trading platforms. We may also process data to maintain and enhance website features and services; protect our rights; and meet regulatory or other legal obligations. Finally, where necessary, we process data to provide administrative and other business functions related to the Services delivered to you, the client.

To provide better services tailored to your preferences and needs, Hart Tradexor processes personal data.

• To use essential tools that help safeguard your personal data and uphold your rights in this area:

You may contact us at any time to request access to all of your personal data. We can also update or delete it as needed. In addition, we can support requests to transfer your data to you or to a designated third party. We offer these services to help you more effectively exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems meet the highest standards, with bank-grade measures. While no system can be guaranteed 100%, we are committed to continuously enhancing our systems to the highest possible level and strengthening the safeguards we already have in place.

We have a detailed and comprehensive privacy policy and top-tier security systems.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing any and all data that is related to natural persons.

Our policy applies to all natural persons who are identifiable or identified. This includes anyone who can be identified, or has already been identified, through data entrusted to us or data we can access and/or combine.

As defined in the Privacy Policy, data processing specifically refers to the storage, management, and organisation of personal data.

We do not collect, nor do we seek to collect, any information about individuals under 18. We also do not allow individuals under 18 to use our platform for any purpose. If we discover a user or any data relating to someone under 18, we will delete that information immediately.

2. Which personal data do we hold?

When you register with us, we collect the personal data necessary to enable your use of our services. Where required, we may also request additional information to verify account ownership. To maintain and improve service quality, we collect and analyse data about your use of our platform and that of our third-party partners.

3. You are under no obligation at any time to provide your personal data to the company.

Although you are under no obligation to share your data, choosing not to do so may limit the services we are able to provide. It may also restrict your ability to access and use our platform.

4. What personal information do we collect? When you visit our website, we may collect the following personal information:

We do not collect information that can personally identify you. We do, however, gather details such as your account activity, your IP address, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser information, and the type of device used to access your account. We also record the language associated with your account.

Regarding personal data, we collect and store only the information you consent to provide when you connect, via our services, to a third-party trading platform.

The personal data you have provided to third-party platforms may include: full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it lawful for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes set out in the Policy. All such uses and processing are conducted in accordance with the applicable laws in Schweiz.

The company will not handle, process, or transmit your data except in accordance with the applicable laws of Schweiz. The following are the legal bases for this:

• You have consented to the Company storing and processing your personal data. By submitting your information to the Company, you authorize us to transfer it to the appropriate third-party trading platform. You have provided your consent for the processing of your personal data for one or more purposes.
• To improve services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may need to store and process your personal data.
• Data processing is necessary to meet legal obligations.

If you would like to learn more about the data processing the company is obliged to perform, please do not hesitate to contact us by email.

Below is a list of the specific purposes for which we may process your personal data, along with the applicable legal basis.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analyses, and provide related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, your data will be handled in accordance with the privacy policies of the respective providers. This may include multiple digital trading platforms.

To better serve our clients and enhance our overall services, the company may share personal information with its affiliates and partner companies.

Where required by law or to protect the company's rights and assets, as well as those of third-party partners, we may disclose data to competent legal or regulatory authorities.

In connection with significant corporate transactions—such as a company sale, investment, or financing—we may share relevant data in a lawful and appropriate manner. This also applies to mergers, restructurings, consolidations, or bankruptcies, as required by law.

7. Use of Cookies and Third-Party Services

Cookies and similar technologies may be used for site analytics and, in partnership with advertising firms, in accordance with applicable law and industry standards.

Cookies - small data files stored on your device when you visit a website - help collect information about browsing behavior, preferences, and more. They enable us to personalize and enhance your experience by remembering your settings and preferences, and by tailoring our services accordingly. We also use cookies for site analytics and to compile statistics that support strategic planning.

Broadly speaking, there are two types of cookies used on the site. Session cookies are stored only for the duration of your session and are deleted when you close your browser. Persistent cookies remain in your browser even after your session ends. These allow the site to recognize you as a returning visitor and facilitate your use of the site.

Types of cookies:

Cookies may be used as required, in line with their intended purpose:

Cookies have been blocked or removed

If you wish to delete or block cookies, please do so through your browser's settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will disrupt some processes and prevent site features from working properly.

ONLINE TRACKING NOTICE

Your personal data will be stored for as long as necessary to perform the operations described elsewhere in this policy. It may be retained longer to comply with local laws, regulations, and company policies.

At your request and at your discretion, your personal data will be shared with third-party trading platforms for 12 months. When those 12 months end, and with your consent, it will be shared for a further 12 months.

Our operations include regular reviews of all personal data to determine whether it remains necessary or can be removed.

9. Transfers of personal data to third countries or international organisations

As needed to provide our services and/or for security reasons, personal data may be transferred to third countries (countries other than your own) and to international organizations using comprehensive security protocols. We maintain the highest possible data security standards to protect your data and ensure you have access to legal remedies and rights in all cases.

Across the EEA (European Economic Area), all residents benefit from data protection rights and safeguards.

• Data transfers are always conducted under the EU’s legal jurisdiction and competence, in line with the standard data protection protocols set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities comply with Article 46(2). Each such transfer is covered by a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, adopted under Article 46(2)(c) GDPR, set the conditions for data transfers, and such transfers are conducted in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

To learn more about the security measures the company uses to protect your personal data during third-country transfers, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is protected using the highest level of technical and organisational measures, in line with industry best-practice standards. These measures provide robust protection against the unlawful or accidental destruction of data, as well as any loss or unauthorised alteration of that data.

While we apply the utmost care and industry-leading standards for data protection, as required by law, it is not possible to guarantee in all circumstances that your personal data will remain entirely error-free. Accordingly, we cannot be held liable if personal data is disclosed or suffers incidental, intangible, or consequential damage. This includes situations beyond our control, such as disclosure resulting from transmission errors, unauthorized third-party access, or other similar causes.

In response to legally binding requests from regulators or judicial authorities, we may be required to disclose your personal data to those bodies. Once disclosed under a legal obligation, we cannot control how those authorities handle, store, or protect your data.

Any information sent over the internet, including personal data, carries some risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may encounter links to third-party applications and websites. Please note that these parties are independent and neither affiliated with nor controlled by our company, and our privacy policy does not apply to them. They maintain their own procedures and priorities for the collection and processing of personal data, and we are not responsible for these activities. Use at your own discretion.

Always review a company’s or service’s privacy policy when visiting their website, before sharing any personal data. Ensure their collection, use, and processing practices align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or amend this policy at any time. We will notify you of any changes via this website and other appropriate channels. The latest version of the privacy policy will be published on this website and will take effect immediately upon posting, unless stated otherwise.

13. Your data protection rights

You retain full control and the final decision over how any and all personal data is used, including verifying its accuracy, correcting errors, and choosing to delete it or limit the scope and nature of our processing.

On this page, EEA residents will find information relevant to them:

Your personal data is protected under the rights described herein. By sending an email to the address below, you may exercise those rights immediately.

Accessing Your Rights

Provided the personal data you have supplied to us is accurate, you may access it at any time. Any of your personal data that we process is available to you upon request and therefore verifiable.

You may request access to your personal data for verification at any time, and we will provide it to you in electronic format. If you request additional copies of the personal data we process, beyond the one already supplied, a reasonable fee may be charged.

Legal rights and the applicable privacy policy must not encroach upon the rights of others. The company reserves the right to deny or restrict access to personal data, in whole or in part, where such access would interfere with the rights and freedoms of others.

Right to Rectification

Any errors in your personal data, whether by omission or incorrect information, may be corrected by you or by the Company to ensure it can be processed properly.

Erasure Rights

You have the right to request the deletion of your personal data under the following circumstances. 1) If your personal data has been processed without your consent or in violation of legal requirements. 2) If you request its removal and the Company has no legal obligation to retain it. 3) If you no longer agree to or accept any processing by us, even if lawful and based on our or a third-party provider’s legitimate interests, and finally 4) If we are required by law to delete your data.

The right to erasure may be overridden or superseded by legal obligations under EU law or the law of any Member State. Likewise, this applies where data is required for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data if you believe it contains inaccuracies.

If you request that the use of your personal data be restricted, it will be deleted except in the following cases: 1) where European Union or Member State law prevents deletion. 2) With your consent, where needed to establish, exercise or defend legal claims. 3) To protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal data you have provided, if you consented in any form to its collection and if it is processed by automated systems.

You have the right to request the transfer of all your personal data to another company or organisation, provided this is technically feasible. This does not affect your right to have your data erased. This right may not be exercised where doing so would infringe the rights or freedoms of another natural person.

Right to object to data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it cease. This does not apply where there is a compelling legal need to continue processing, such as to establish, exercise, or defend legal claims. In such cases, we may continue processing your personal data.

You may, at any time, object to the processing of your personal data for direct marketing purposes.

Right to Refuse or Withdraw Consent

Effective immediately where possible, you may withdraw your consent to our processing of your personal data at any time. This withdrawal does not apply retroactively to any processing carried out before you withdrew your consent.

If you are dissatisfied for any reason, you have the right to submit a complaint to any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, EU Member States have established regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines the circumstances under which your personal data rights may be limited under European Union law or the laws of its Member States.

Once we receive your request concerning your personal data and its processing, we will provide access to the information you requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you of the extended deadline within one month of receiving your request.

We will provide the requested information electronically at no charge, unless doing so would conflict with applicable law or the provisions of Section 13. We reserve the right to charge a reasonable fee or decline requests that are manifestly unfounded, excessive, or repetitive.

We reserve the right to request additional proof of identity whenever there is reasonable doubt about the individual requesting personal data, for data protection and security purposes.